Luggage Forward
Luggage Forward Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luggage Forward has 1.3 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick to take our money, Useful service.
Cons: Misleading website, But pick up and delivery times are whimsical, Non-delivery of suitcase for 3 week cruise.Recent recommendations regarding this business are as follows: "Run from them", "Will never use Luggage Forward in the future.", "Never use them", "Stay away", "try a different company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luggage Forward has 1.3 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick to take our money, Useful service.
Cons: Misleading website, But pick up and delivery times are whimsical, Non-delivery of suitcase for 3 week cruise.Recent recommendations regarding this business are as follows: "Run from them", "Will never use Luggage Forward in the future.", "Never use them", "Stay away", "try a different company".
Most users ask Luggage Forward for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
THE worst experience I have had with ANY company
User's recommendation: Run from them
Returned Sipment
User's recommendation: Will never use Luggage Forward in the future.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Lauderdale, FloridaThis company did not live up to their contract.
User's recommendation: Never use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsHorrible experience
- And they lose your bag
Preferred solution: Apology
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsPoor customer service
- Poor customer service
- Poor feed back on products can ship
Preferred solution: Full refund
User's recommendation: Stay away.. not worth the hassle. Take your money and no service.
Changed Delivery time x 3 and can't guarantee won't leave bags outside
- Useful service
- But pick up and delivery times are whimsical
Preferred solution: confirmation that they will not drop luggage in front of door if no one home despite their having changed date of delivery twice and not specified a window
User's recommendation: try a different company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Anaheim, CaliforniaAbout a Lucas luggage
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerArrange shipping
Lost luggage
Preferred solution: A full refund for my cruise, refund for their service, replacement value for my suitcase & it’s contents. More respect and responsive customer support.
Tracking #LY89829****CN Fall Cheetah Wreath never received
User's recommendation: I am going to make sure that upon reporting this to higher officials, that anyone comes in contact with your company, that they realize it is all a scam.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLuggage Forward is a SCAM!!
- Quick to take our money
Preferred solution: Full refund
User's recommendation: STAY FAR AWAY FROM THIS COMPANY
Luggage Forward left me with NO CLOTHES for 3 weeks in the middle of an ocean on a cruise ship. Luggage Forward did NOT deliver my suitcase to my cruise ship as "guaranteed" by their own words.
- Misleading website
- Non-delivery of suitcase for 3 week cruise
Preferred solution: Let the company propose a solution
Did not provide the correct info luggage was not picked up before my flight
Dishonest, Incompetent, Unresponsive
Parent company of Lugless
- Misleading website
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Honolulu, HawaiiLuggage Forward Luggage Shipping Review from Honolulu, Hawaii
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Actually, "Mailynn Evs" you lied and cheated Luggage Forward by disregarding the rules and packing dissallowed items. This is why you did not receive your items like everyone else.
The company's CEO flew your items to you in another country, if that is not going above and beyond we do not know what is.
Any compensation offered was on the heels of the cruise line's request- you were not owed anything. We look forward to the FAA inquiry and will be sure to send them your way!
more lies from luggage forward!!!!!!!!